Frequently Asked Questions
Do you deliver across all of Sydney?
Yes!😄 Midnight Donuts delivers right across Sydney 7 days a week. You can order in advance & select a delivery date of your preference via checkout or place your order by 1pm for next-day delivery Sydney-wide 7 days a week.
How are orders delivered?
All orders are left at the door of your delivery address or in a safe or nearby place.
Midnight Donuts will notify you via SMS once your order is on route to your delivery address and once your order has been delivered.
To ensure we keep noise to a minimal, the delivery driver will not knock or ring any intercoms upon arrival.
For deliveries to apartments/units, office buildings, schools or shopping centres etc. Please note that if the delivery driver cannot reach your delivery address the driver will leave your order at the entry foyer/building reception. If the foyer/building reception is inaccessible, the driver will leave your order outside the entry door of the building.
Midnight Donuts does not take any responsibility for incorrect delivery addresses provided to us or if your delivery address is missing a unit/street number, or if your order is lost, stolen or subsequently goes missing after it has been deemed delivered by the delivery driver.
What is the price of delivery?
Delivery fee varies between suburbs & can be found by typing in your suburb/postcode under the ‘Delivery Address‘ tab on our checkout page.
Where can I find the delivery fee to my address?
On our checkout page. Type in your suburb/delivery address under the ‘DELIVERY ADDRESS’ tab and it will generate the delivery fee to your address.
Can I order in advance?
Yes you can order up to 45 days in advance. Simply select a delivery date via our checkout page.
Orders that are made in advance are not cooked in advance. All orders are freshly made to order 7 days a week. 🙂
Is my order made fresh?
Yes all orders are freshly made to order 7 days a week. 🙂
Do your desserts contain any food allergens?
Our desserts contain or are likely to contain wheat flour, milk, egg, added sulphites, soy, tree nuts, sesame seeds, peanuts and other nuts may be present. If you are allergic to these respective ingredients or intend on ordering our products for someone who may be allergic to these ingredients, we kindly ask that you refrain from ordering our products. For more information on food allergies, please visit https://www.allergy.org.au/patients/food-allergy/food-allergy
Is there a minimum order amount?
Yes, the minimum order amount excluding delivery charges is $49
How can I contact you?
For all enquiries, please email us at hello@midnightdonuts.com.au or via messenger on our Facebook. 🙂
Do you deliver outside of Sydney?
Unfortunately no 🙁 We only deliver to our fellow Sydney-siders.
Can I arrange a pick up?
Unfortunately we currently don’t offer pickups.
